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Cape Pebble

Process and tool documentation

Everything is in two people's heads: we write it down, to one standard.

The problem

Procedures, access and tools are documented nowhere; the departure of a key person is a major risk.

The solution

A documentation standard, one sheet per process and per tool, a key-person continuity plan.

What you get

  • Documentation standard
  • Process and tool sheets
  • Continuity plan
  • Update routine

How we measure

  • Processes documented
  • Onboarding time for a new hire

How it works

  1. 01

    Scoping

    One page: situation before, success indicator, data scope, users, go/no-go.

  2. 02

    Implementation

    Configuration or development, integrations, tests with your teams, a demonstration every week.

  3. 03

    Handover

    Training, documentation, access and code handed over. Indicator measured at 30 and 60 days.

Request

Let's talk about “Process and tool documentation”.

Describe your situation in a few lines. Reply within one working day, with a 30-minute slot to check that this solution is the right one, and a written fixed price if it is.