Workflow automation
Emails, quotes, orders, tickets: processed automatically, supervised by a human.
The problem
A repetitive flow (incoming emails, quote requests, orders, tickets, expense claims) is handled by hand, with errors and delays.
The solution
The flow is processed end to end: reading, extraction, classification, decision, entry into the ERP or CRM, notification. Uncertain cases go to a human.
What you get
- Before/after map of the flow and validated decision rules
- Automation in production with a review queue for uncertain cases
- Monitoring dashboard (volumes, lead times, exceptions)
- Documentation and user training
How we measure
- –Processing time
- –Hours saved per week
- –Exception rate
How it works
01
Scoping
One page: situation before, success indicator, data scope, users, go/no-go.
02
Implementation
Configuration or development, integrations, tests with your teams, a demonstration every week.
03
Handover
Training, documentation, access and code handed over. Indicator measured at 30 and 60 days.
Request
Let's talk about “Workflow automation”.
Describe your situation in a few lines. Reply within one working day, with a 30-minute slot to check that this solution is the right one, and a written fixed price if it is.
In the same family
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An assistant that answers from your documents, with the sources.
Document extraction
Invoices, contracts, CVs, purchase orders: from PDF to structured data.
First-line customer service agent
On your website, by email or WhatsApp, with escalation to a human.